Everything music & ear training related

ToneGym

profile
Antón Igartua
Aug 05, 2022
Hello! Second day in a row that the game Invertionist doesn't work for me. It just doesn't play the excersise so I can't complete my daily training and it's frustrating. Anyone else having this problem? I've tried different internet browsers and that doesn't seem to be the issue.
profile
Miles Walker
Aug 05, 2022
I don't have this issue... One for support.
profile
Ali J
Aug 05, 2022
Same issue for me, I opened a ticket. Didn’t finish yesterdays workout because of it 😔
I also have it today so I hope I figure out how to make it work
@Cuantas Vacas has a theory that has to do with the time and zone so I’ll try to change them
profile
Jonathan Hannah
Aug 05, 2022
I'm having the same issue. I thought it was on my end, so I cleaned out my browser cache etc.. It still doesn't work. I'm glad to find out it is not on my end, but not happy we are having this problem. I also opened a ticket yesterday and today. Ali J, please let us know if the time zone change idea works.
profile
Cuantas Vacas
Aug 05, 2022
Update: I have played several times already today and I've found none of the issues you guys are reporting. I can also see the problem has been spreading more than I imagined, so my theory (sorry but it had nothing to do with time zone changing, please don't do that!!) was not correct, at least not completely.

By the time of writing this there must be a fair amount of tickets opened already, so I hope Support can fix these issues for all of you as soon as possible...
profile
Antón Igartua
Aug 05, 2022
Thanks for sharing your experiences!
profile
Cuantas Vacas
Aug 07, 2022
Hey, Antón! Has it been fixed already?
profile
XIN ToneGym
Aug 07, 2022
We've fixed the issue.
To make sure you receive the update, please do a hard refresh on the specific page where you were experiencing this issue.

How to do a hard refresh:
Windows: 'CTRL' + 'F5'
Mac/Safari: 'OPTION' + 'COMMAND' + 'E'
Mac/Other browsers: Click the reload button while holding down the 'SHIFT' key
profile
Antón Igartua
Aug 11, 2022
Yes, it is fixed finally, thank you