I can't see my refund / didn't receive my refund

If you're looking for your refund, it will appear in your account statement under the name "SoundGym LTD".

Please note that the processing time can vary, usually taking a few business days. If the refund has not yet appeared, we recommend reaching out to your bank or card provider for more information, as they may have more insight into the status of the transaction.

If your purchase was made through the App Store or Google Play, the refund is issued by Apple or Google and will appear on the payment method linked to your Apple ID or Google account, according to their processing times.

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